The local public transport busses in the Kotka region are low-floor from the front of the vehicle up to the middle doors in the following services:
- All minibus services operating in Kotka, Hamina and Pyhtää.
- The following routes operated with city buses in Kotka and between Kotka and Hamina:
- Route 1 between Kotka and Hamina.
- Routes 1-45 within Kotka, excluding services operated with high-floor buses (Route 1A at 14:10, Route 1M, Route 1U at 7:17, Route 1V, and afternoon services on Route 2P).
- Routes 90, 90H, 90P and 94 between Pyhtää and Kotka, operated with city buses.
City bus services are operated by Pohjolan Liikenne Oy, minibus services by Taksikuljetukset Harri Vuolle Oy, and high-floor bus services by Kymen Charterline Oy.
The services listed below are not primarily operated with low-floor vehicles. This may restrict travel for passengers using mobility aids or travelling with prams/strollers.
- Routes between Kotka and Pyhtää (Routes 89S, 90L, all Route 93 services, 98, 98H, 99 and 99R)
- Local services within Pyhtää
- Services within Hamina operated with large buses
- Routes 99 and 99R between Pyhtää and Hamina
General guidelines
- On city buses, passengers using wheelchairs or mobility aids (such as walkers/rollators) should board via the middle door. If the wheelchair/mobility aid area is already full, the last passenger attempting to board must wait for the next bus.
- Wheelchair users should travel in the designated multi-purpose area in the centre section of the bus. Where wheelchair securing straps are available, they may be used to help keep the wheelchair in place during the journey. A low-mounted stop button for wheelchair users is located in the centre section.
- Walkers/rollators should be parked in the centre section and secured to prevent movement. During the journey, passengers should sit in a seat or hold on to handrails and grab handles.
- For visually impaired passengers: Destination displays are located above the windscreen and on the side of standard buses, and above the windscreen only on minibuses. The displays use highly visible, large LED signage wherever possible. Passengers with reduced vision can confirm the route and destination from the side display or by asking the driver while the bus is stationary at a stop. The vehicles do not have audible stop announcements. Journey progress can be monitored in real time using the route planner on a smartphone or, on some buses, via an onboard display screen.
- On most city buses, priority seating for passengers with special needs (including older adults, passengers with mobility or sensory impairments, and pregnant passengers) is marked with information stickers behind the driver.